What should I do if the hotel is sold out?

Should the JW Marriott Austin guest rooms become sold out, we will provide another hotel option for attendees.

I bought a ticket but cannot go anymore, can I get a refund?

Our events are non-refundable, however you can sell your ticket on our official BTC Show event page on Facebook! Link HERE

If I have a general admission ticket, can I attend the pool party?

Only hotel guests are allowed to attend the epic Saturday pool party! That’s another reason you should book at our host hotel before rooms sell out.  BOOK HERE

How do I find a roommate for my hotel room?

Need a roommate? Reach out to hundreds of other stylists riding solo HERE on our fb page.

Will food be provided?

BTC Show tickets do not include food and beverage. There are many spots in the hotel and nearby where you may purchase food throughout the day.

Can I buy a ticket for just 1 day of education?

BTC Show tickets are sold as 3-day ticket packages only. Buy tickets HERE.

Do I get to choose my seats?

All BTC Show ticket types include open seating—first come, first served. You will select seating sections, but not specific seats when purchasing tickets.

Are my ONESHOT Awards Show seats in the same location as my BTC Show seats?

No, BTC Show seats are in different locations and not the same as ONESHOT Hair Awards seats.

Is this hands-on education, classes, or what can I expect?

It’s going to be a different kind of show this year! You will get close up and personal in your learning with the biggest educators in the world… all in one place! This year, you can expect: Look & Learn Classrooms, Hands-On Classes, 3-Hour Workshops… All with the most iconic artists from around the world!

Can I bring my kids with me?

A BTC Show ticket is required for any person to gain access to the Connection Center, Mainstage Theater and Classrooms. All events at The BTC Show are designed for licensed professionals. However, the hotel is public and not only for show attendees.

Other questions?

BRANDS: Want to get involved?

We’d love to work with you! Please email us for more information.