2026 Frequently Asked Questions

Yes, absolutely! For just $100, you can upgrade your ticket to unlock both of these massive perks. You’ll get full access to our career-changing Tuesday Social Media & Business Workshop plus our legendary BTC Goody Bag (worth over $400 in premium products!). It is the ultimate way to maximize your investment and skyrocket your salon business.

Don’t wait—upgrading is a breeze:

1. Log in to your BTC SHOW account.
2. Go to “My Tickets” and locate your ticket.
3. Click on your ticket and select “Exchange Ticket” to choose your upgrade.
4. Confirm, save your changes, and get ready for the royal treatment!

1. Check your inbox for a confirmation email from events@behindthechair.com.
2. Alternatively, you can log in directly at https://theshow.behindthechair.com/ and click on “My Tickets” then “View Details.”
3. Be sure to check your spam folder just in case it took a detour!

Yes, it is incredibly important! Each individual ticket must be assigned to the correct attendee with their full name, phone number, and unique email address. Accurate information ensures smooth class signups, exclusive add-on access, and critical event updates. Please take a quick moment to transfer each ticket to the right person in your account so your team doesn’t miss a thing!

When you select your ticket package, you are choosing your dedicated seating section (General Admission, Premium, or VIP). Seating is first-come, first-served within those specific sections at the event. Don’t worry—every single seat in the house offers a spectacular, unobstructed view of the biggest stage in the hair world!

To give you the absolute highest value and a truly immersive, career-changing experience, our tickets are sold exclusively as comprehensive 3-day packages. Trust us, with the lineup we have planned, you won’t want to miss a single second! Secure your ultimate 3-day experience HERE.

All BTC Show and #ONESHOT ticket purchases are final and non-refundable. However, you have great options! You can easily transfer your ticket to a colleague or friend by updating the registration info inside your tickets account. Alternatively, you can safely sell your ticket to other stylists on our official BTC Show Facebook Event Page HERE.

Transferring is simple:

1. Log in to the BTC SHOW account (or click “BTC SHOW account” in your confirmation email).
2. Go to “My Tickets” and click “View Details” on the ticket you wish to move.
3. Select “Transfer Ticket” (or Edit/Complete Info), fill out the new attendee’s details, and save!

We are finalizing an absolutely jaw-dropping educational schedule! Stay tuned to your email and our social channels—we will be sending out class announcements and signup information very soon. Once registration opens, you will be able to sign up directly on the classes page!

Nope! Our Look & Learn classes are designed for you to sit back, absorb brilliant techniques, and take notes from iconic artists. No tools or styling kits are required.

First of all—fingers crossed for you! If you are officially announced as a Top 100 Nominee, we love to celebrate your incredible talent. You will receive:

• One (1) complimentary 3-Day Base Ticket to The BTC Show
• One (1) complimentary General Admission #ONESHOT Global Hair Awards ticket

Already bought your tickets? No worries at all! You can request a refund for the Base Ticket value of your BTC Show ticket, your #ONESHOT ticket, or both (minus processing fees). If you treat yourself to a Premium or VIP upgrade, you will be refunded the standard admission portion, meaning your exclusive perks stay locked in!

Once the Top 100 Nominees are announced, simply email our team at events@behindthechair.com to request your nominee refund!

#ONESHOT is the biggest, most electrifying night in the hair industry! Because it is a separate mega-event, tickets are not included in standard BTC Show packages. However, you can easily purchase them as an add-on during checkout. Don’t miss the celebration—add your #ONESHOT tickets to your experience HERE!

Yes! If you are only looking to attend the stunning awards ceremony and party, individual tickets are absolutely available. Secure your #ONESHOT tickets HERE!

Since The BTC Show and the #ONESHOT Global Hair Awards are two separate, distinct events, seating locations are not identical. Your seats will depend on the specific ticket package and section you choose for each individual event. We recommend booking them together to align your experience!

To keep this exclusive celebration intimate for our creators, this event is strictly reserved for official #ONESHOT Finalists and sponsored artists. No plus-ones are permitted.

Have more questions about the big night? GET MORE #ONESHOT ANSWERS HERE!

We are currently cooking up something absolutely spectacular, so we don’t have the official theme quite yet! Rest assured, as soon as it is locked in, our ticket holders will be the very first to know so you can start planning your epic looks. Stay tuned!

We want you spending your time networking and celebrating, not waiting for a drink! We offer two fantastic options to upgrade your party experience:

• Bar Fast Pass ($75 + taxes and fees): Available to all ticket holders! This upgrade grants you access to expedited, Fast Pass Only bar lines. You’ll receive a special wristband so you can grab your drinks and get right back to the fun.
• VIP Bar Access (Included with VIP Tickets): Want the ultimate luxury? VIP ticket holders get exclusive access to dedicated, no-wait bars completely separate from the main crowd. No extra add-on needed—your VIP badge is your all-access pass.

Note: All bars require guests to be 21+ with a valid ID.

Due to strict capacity limits, pool party access is a premium luxury available exclusively to guests who are staying at the Omni Hotel AND hold a BTC Show 2026 ticket. You must meet both requirements to get on the guest list! Please note that if your hotel reservation is canceled, pool party access is forfeited.

To unlock access to our exclusive, discounted host hotel room blocks, you must first purchase a ticket to The BTC Show 2026. Your official booking link will be sent directly in your ticket confirmation email. Rooms sell out fast every year, so secure your ticket today to lock in the best accommodations!

Looking to share a room and network with a fellow stylist? Connect with our incredible community on our official Facebook page to find the perfect match. Join our Facebook Community HERE.

To keep our ticket prices as low as possible and ensure as many stylists can attend as possible, meals are not included with your show ticket. However, you won’t go hungry! The convention center and the surrounding host hotel boast an incredible array of dining options, quick-service cafes, and top-tier restaurants to keep you energized and fueled throughout the entire weekend!

We can’t wait to welcome our global community! We have created exclusive, official PDF Invitation Letters to assist with your visa application. You can download them directly below:

• Visa Invitation for BTC Show Attendees.
• Visa Invitation for #ONESHOT Attendees.

Get ready, because 2026 is going to be extraordinary! You’ll get up-close and personal with the biggest, most iconic names in global hair. Look forward to breathtaking Mainstage Presentations, intimate Look & Learn classes, and the triumphant return of our massive Tuesday Social Media & Business Workshop to help you skyrocket your income. You don’t want to miss this!

While The BTC Show and #ONESHOT are meticulously curated for licensed beauty professionals, we welcome all industry lovers, students, and beauty enthusiasts! Anyone with a valid ticket is invited to join the magic.

Yes, all attendees must be 18 or older and possess a valid ticket. Please note that because this is a professional industry event, it may include adult language and alcohol service.

Yes, please do! We love seeing your perspective. Personal content creation on iPhones or mobile devices is highly encouraged—tag us! However, professional video crews, commercial setups, and formal interviews are strictly prohibited.

YES! The app will be your ultimate digital guide to the show.

• iOS/Apple Download: Coming Soon!
• Google/Android Download: Coming Soon!

Omni Fort Lauderdale Hotel & Convention Center (1950 Eisenhower Blvd, Fort Lauderdale, FL 33316). Parking is conveniently available at the Broward County Convention Center, connected directly to the Northport Parking Garage via covered skywalks on the second floor.

More exclusive details coming soon!

More exclusive details coming soon!

Email us at events@behindthechair.com.